https://www.nsw.gov.au/departments-and-agencies/fair-trading/dark-patterns
The app can be downloaded below.
https://my.gov.au/en/about/help/mygov-app
A note on security - Be careful because there is an option to have a more complex secure log on as you go through the process of setting up the app. I believe that using the simple pin option is easier to quickly access the services you need through mygov. The alternative use of multiple devices to get a temporary code can be cumbersome and slow. Remember the services you can access include Centrelink, Medicare, Tax office, My Aged Care, My Health Record, Dept of Health Portal and Dept Veteran Affairs plus more.
https://my.gov.au/en/about/help/mygov-website/link-services-to-your-account
Updated 1.8.24
Prepare your Documents before an Emergency
The nature of disasters and crises means they can happen suddenly and unexpectedly. Store your documents ahead of time using digital or physical storage solutions.
Click on the link to find useful ways to help prevent document disasters.https://www.nsw.gov.au/
A great cyber security resource
Staying safe online is important but it can be hard to know where to start. These short learning modules will help you understand how to prevent your personal information from getting into the wrong hands so that you don’t become a victim of identity theft.
https://www.nsw.gov.au/id-
Videos (a small sample – there are lots more if you search)
Basics of the Desktop: https://www.youtube.com/watch?v=DwsKeoXOa9I
Basics of Windows: https://www.youtube.com/watch?v=wPvguaEjTAU
Computer basics on Windows https://www.youtube.com/watch?v=e55EQ1xHYbI
Windows 7 basics https://www.youtube.com/watch?v=odLZiGf-6bY
Windows 10 basics https://www.youtube.com/watch?v=FZqKyhfD7-E
Touchscreen basics https://www.youtube.com/watch?v=MewousGaE_Y
Seniors as Web Users: https://www.nngroup.com/articles/usability-for-senior-citizens/
My Support for Seniors http://www.mys4s.com/
Tech enhanced Life https://www.techenhancedlife.com/
Internet Options
Some general information is provided at the link below or more specific advice from Internet Providers.
https://digitalunite.com/guides/using-internet-0/connecting-internet/how-connect-internet
If there is more than one device in the house the client may be interested in a home network – see: https://www.seniorsonline.vic.gov.au/news-opinions/video/Home-networking-Overview-why-a-home-network
PCs https://www.seniorsonline.vic.gov.au/news-opinions/video/Computing-Which-computer-is-right-for-me
Tablets; https://www.seniorsonline.vic.gov.au/news-opinions/video/Tablets-An-introduction-to-tablets
For older people who can get there, free and low cost courses are available at TAFE, Libraries, Broadband for Seniors’ Kiosks, NSW Tech Savvy Seniors, WEA, ACE
These links will help you when deciding what type of device you should buy for the reasons and ways you would be using them.
Learn how to use your mouse and type things efficiently.
Using a mouse: http://www.pbclibrary.org/mousing/mousercise.htm
Typing: http://www.typingclub.com
Learn how to use popular websites
This website will help anyone in deciding the right places (website) to trust and rely on when making online decisions or purchases.
https://www.esafety.gov.au/esafety-information/games-apps-and-social-networking
Stay smart online: https://www.communications.gov.au/what-we-do/internet/stay-smart-online
These links will help teach anyone how to stay safe online while trying to use the internet and technology.
6 tips to help elderly people deal with technology: https://peopledevelopmentmagazine.com/2018/10/21/6-tips-to-help-elderly-people-deal-with-technology/
Helping older people gain digital confidence: https://www.ageuk.org.uk/information-advice/work-learning/technology-internet/helping-older-people-gain-digital-confidence/
These links will consist of helpful tips and tricks about how to help elderly people deal with technical difficulties. and gain vital digital confidence.
Lists of Resources
Federal Government Digital Literacy for Older Australians: https://beconnected.esafety.gov.au/
Telstra Tech Savvy Seniors: https://www.telstra.com.au/tech-savvy-seniors
Self-teach Videos: https://www.telstra.com.au/tech-savvy-seniors/start-learning
Australian Seniors Computer Clubs: http://www.ascca.org.au/
Go Digi: https://www.godigi.org.au/
The Digital Champions Network: https://www.digitalunite.com/
Learn My Way – UK Good Things Foundation: https://www.learnmyway.com/
On these websites, you can find helpful and important information about a range of topics. These include being able to know how to use technology and connect with others, clubs that you are able to join to assist you with technology, and much more.
Email is part of life. There are numerous apps or programs to view email and depending on your mobile phone, ipad, tablet or desk top compu...
